Frequently Asked Questions
Everything you need to know about bringing TAMO Design into your home.
What materials are used in TAMO Design furniture?
We prioritize sustainability and durability, using premium hardwoods, eco-friendly textiles, and reinforced metals to ensure each piece lasts for generations.
How long will it take to receive my order?
Standard shipping typically takes 7-14 business days. For custom or handcrafted items, please allow 4-6 weeks for production and delivery.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture is final sale unless it arrives damaged.
How can I track my delivery?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's real-time shipment portal.
Are your products covered by a warranty?
Yes, all TAMO Design furniture includes a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.